At Bluegrass Healing Partners, we are dedicated to ensuring that our website is accessible to everyone, including individuals with disabilities. We are committed to continually improving our accessibility practices and invite feedback from users to enhance our online experience.

Accessibility Statement

Bluegrass Healing Partners is committed to providing an inclusive, welcoming, and accessible environment for all individuals and families seeking behavioral health services. We strive to ensure that our programs, services, communications, and facilities are accessible to children, adolescents, parents, guardians, and community members regardless of physical ability, developmental needs, language barriers, or other challenges.

Our organization works to provide reasonable accommodations and support services to ensure equal access to care and participation in our programs. This may include assistance with transportation, communication accommodations, accessibility support within our facility, and individualized consideration for client needs whenever possible.

Bluegrass Healing Partners is dedicated to maintaining a safe and supportive environment that respects the dignity, independence, and individual needs of every person we serve. If you or your child require accommodations or assistance accessing services, we encourage you to contact our office so our team can work with you to provide appropriate support.

Phone: 606-653-2873
Location: 630 Adams Road, Pikeville, Kentucky
Email: megan.thacker@bluegrasshealingpartners.com

What web accessibility is

An accessible site allows visitors with disabilities to navigate and enjoy our content with the same level of ease as all visitors. This is achieved through both the design of our site and the use of assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1 guidelines, ensuring accessibility at the AA level. Our site has been optimized for compatibility with assistive technologies, including screen readers and keyboard navigation. As part of this effort, we have:

Declaration of partial compliance with the standard due to third-party content is not applicable at this time.

Our website is fully compliant with accessibility standards, and there are no pages affected by third-party content at this time.

Accessibility arrangements in our organization

Our physical location in Pikeville, Kentucky is designed with accessibility in mind. We provide accessible parking, ramps, and entrances for individuals with mobility challenges. Inside our facility, we have designated accessible areas for services and therapy sessions, ensuring a welcoming environment for all clients.

Requests, issues, and suggestions

At Bluegrass Healing Partners, we value open communication and believe feedback from clients, families, guardians, referral sources, and community members is essential to maintaining high-quality behavioral health services. We are committed to providing a safe, respectful, and supportive environment and encourage individuals to share requests, concerns, issues, or suggestions regarding our programs, services, staff, or facility operations.

All feedback is taken seriously and reviewed by administration to help improve the quality of care, client experience, safety, and program effectiveness. Individuals may submit concerns or suggestions verbally, in writing, by phone, or through email communication. Bluegrass Healing Partners strives to address concerns in a timely, professional, and confidential manner in accordance with agency policies, HIPAA regulations, and applicable state and federal laws.

For assistance or to submit feedback, please contact:

Phone: 606-653-2873
Email: megan.thacker@bluegrasshealingpartners.com
Location: 630 Adams Road, Pikeville, Kentucky

Our team is dedicated to continuous improvement and appreciates the opportunity to better serve our clients, families, and community.